Shipping policy
Shipping Policy
Thank you for shopping with us. We strive to process and ship all orders as quickly as possible.
Order Processing
Orders are processed in the order they are received. Please allow up to 1–2 business days for order processing before your package is shipped. Processing times may be longer during holidays, promotions, or periods of high order volume.
Shipping Time
Once your order has been shipped, estimated delivery is 2–7 business days, depending on your location and the shipping carrier.
Please note that shipping times are estimates and are not guaranteed. Delays caused by weather, carrier issues, holidays, or other circumstances beyond our control may occasionally occur.
Tracking Information
Once your order ships, you will receive a shipping confirmation email with tracking information so you can monitor your package's progress.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout. We are not responsible for delays or additional shipping costs resulting from incorrect or incomplete addresses.
Lost or Delayed Shipments
If your package is delayed, please refer to the tracking information first. If you believe your shipment has been lost in transit, contact us and we will gladly assist you in working with the shipping carrier.
Damaged Packages
If your order arrives damaged, please contact us within 7 days of delivery and include your order number along with clear photos of the damaged item and packaging so we can review your claim.
Contact Us
If you have any questions about your shipment or need assistance with your order, please contact us at:
Email: mylovinpaws@gmail.com